They git us in with almost bo lead time, and they were exceptionally polite, friendly, and professional.

Very friendly people. Was even offered a drink as I waited although they're available as self-serve, the employee offered to make me some coffee or give me a cold drink. Service was quick and car was even filled with 2 qts of needed oil, no charge to me. Highly recommend this place.

Took my Diesel truck here, most places in town make you set an appointment weeks in advance, but they got me right in and had my vehicle in the shop the same day. Prices are very fair, they worked with my extended warranty to get me the most out of it. I will come back here.

Customer service can make start an planned auto service

I had a flat on a car that I had bought used. Because I did not purchase it at a Ford dealership, when I have taken it in for a warranty repair, I cannot say that they have been enthusiastic about helping me. So when it was discovered that my tire could not be removed because it had after market locking wheel lug nuts. I had a tow service send out two different technicians, then finally air up tire to get to tire shop near my home. That tire shop just waved me on to the dealership. I sat two hours at dealership and they referred me to Robertson. Dealership said they don't work with after market products. I reluctantly drove to Robertson. I was greeted by an enthusiastic Zach. He said he was sure one way or another that he would be able to help. I couldn't leave it then because I had to unload it. My husband and I dropped it off that evening. Zach found the key in glove box the next morning. He was then able to fix that tire and recommended that I replace the front two tires for safety reasons. He was awesome. I could not have asked for better service! I highly recommend Robertson Automotive!!!

I've been taking all of my vehicles to Robertson Automotive for over 10 years and I have found that, over the years, two things have remained consistent: their honesty and their quality. When they say a repair is needed, I fully trust that is indeed needed. Multiple times I've brought in a vehicle that lesser reputable companies would have said needed massive repairs, only to find that Robertson said was something minor. In addition, the issues they did repair have all been fixed correctly. And they stand by their work. One last thing, I'm a youth pastor at a church in Bullard. In a partnership with Napa, Kevin, the owner, reached out to see if his shop could bless a family in need. We sent a family to Robertson and they fixed all of their automotive issues, all at no cost to the family. Well done. I highly recommend Robertson Automotive and will continue to take all of my vehicles to them in the future.